Frequently Asked Questions
- Why do I need to create an account?
-
You need to create an account in order to access our self-service address system.
Also, we want to make sure
everyone getting addresses is a real person.
The way we ensure this is by having you sign up and respond to a
confirmation email.
- What measures are in place to protect my personal data?
-
A limited amount of personal data is collected to ensure you are a real person.
This information is only available
to site administrators.
- How do I get a confirmation email?
-
Once you create an account, a confirmation email is sent to you.
- What if I didn't receive my confirmation email?
-
If you don't receive your confirmation email immediately, we recommend doing
the following:
1) Waiting a few minutes just in case your system is slow;
2) Check your spam folder;
3) Go to the Profile page and request a new confirmation email be sent.
If nothing works, please
email us right
away.
We apologize for the inconvenience.
- How many addresses can I get?
-
In general, quite a lot. If you'd like more, just
email us.
- How can I find my addresses?
-
Your addresses remain accessible to you until you click on the "I USED these
addresses" button. Go to "My Addresses!" to find your most recent Address
Bundle.
- How should I print out my addresses?
-
The easiest way to print out your addresses is to click the "Save As PDF"
button on the address bundle page. Then open the downloaded PDF and print it
from your computer.
- What if I want to write postcards for more than one postcard campaign?
-
Addresses are distributed per campaign. You can take addresses for only one campaign at a time.
In order to get
addresses for a different candidate or program,
click on the "I USED these addresses" button which clears your
account and will allow you to get addresses for another candidate or program.
-
What if I have a suggestion on how you can make this self-service address
system better?
-
Terrific. We'd love to hear your suggestion. Please
email us!
- Where can I get learn more?
-
See our document about
your workflow in Cardzilla
and our
What we're doing, what we've done
document.